User Journey
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User Journey (UJ) Template
As part of your app creation in Production environment, you will be required to submit your user journey to illustrate how Myinfo APIs are envisaged to be used in your digital service. You can download our user journey template (.pptx) .
Standard Application
This is typically an user-initiated online transaction involving a single applicant.
Joint Application
This is typically an user-initiated online transaction involving multiple (i.e. more than one) applicants.
You may use SMS/e-mail notification to inform the joint applicant(s) to act once the main applicant completes the application.
The whole application is completed when all joint applicant(s) submit their individual parts.