> For the complete documentation index, see [llms.txt](https://docs.developer.singpass.gov.sg/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.developer.singpass.gov.sg/docs/getting-started/user-journey.md).

# User Journey

As part of your app creation in the **production** environment, you are required to submit a User Journey that illustrates how your digital service will use the Myinfo and/or Singpass APIs.

Please download and complete the User Journey template that is relevant to your use case:

#### Use Case Options:

1. **Myinfo API** - Use this API to retrieve user information for **form filling** or **registration** purposes.

{% file src="/files/zQ92KpQaEamUqcQ9ApLl" %}

2. **Login API** - Use this API as a secure alternative login method to your existing authentication or verification flow.

{% file src="/files/6LHGGISQ5QIdRB8FENtN" %}

3. **Myinfo Business** - Please use the user journey [here](https://docs.corppass.gov.sg/products/myinfo-business/getting-started/user-journey).

Once you’ve completed the User Journey, please submit it via the [portal](https://developer.singpass.gov.sg). Your submission will then be routed for approval.

4. **Login with Mandatory Face Verification API** - This is reserved for high-risk use cases only (e.g. Digital Token setup for banking apps). It allows you to enhance the login process with Face Verification after Singpass login.

Submit your request here - <https://partnersupport.singpass.gov.sg/hc/en-sg/requests/new>. Your request will be subjected to approval.


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