Singpass Developer Docs
Developer Docs for Singpass
Developer Docs for Singpass
  • INTRODUCTION
    • Overview of Singpass
    • Understanding the basics of OIDC
  • Products
    • Login
      • Introduction
      • Key Principles
      • User Journey
      • Logo Download and Brand Guidelines
      • Singpass Button Guidelines (For developers and designers)
    • FAQ
      • Login
      • Myinfo
    • Myinfo
      • Introduction
      • Key Principles
      • User Journey
      • Logo Download and Brand Guidelines
      • Data Display Guidelines
      • Scheduled Downtimes
  • GETTING STARTED
    • Onboarding Checklist
    • User Journey
    • Create Singpass Application
    • Start Integration - Demo App
  • Technical Specifications
    • Singpass Authentication API
      • Overview of Singpass Flow
      • 1. Authorization Endpoint
        • Redirection on success
        • For Mobile Developers
      • 2. Token Endpoint
        • Authorization Code Grant
        • Client JWK Requirements
      • 3. Userinfo Endpoint
        • Requesting Userinfo
        • Validating the payload
      • .well-known Endpoints
        • OpenID Discovery Endpoint
        • JWKS Endpoint
      • Error Response
      • Frame busting for web views
    • Staging and Production URLs
  • Singpass Developer Portal (SDP)
    • User Guide
      • Obtain Access to SDP
      • Login to SDP
      • Toggle Staging vs Production
      • Create Staging App
      • Edit Staging App
      • Create Staging Test Account
      • Create Production App
      • Edit Production App
      • Consent to Singpass Service Agreement
      • View Singpass Service Agreement
      • Updating Billing Contact Information
      • Deactivate Production App
      • Activate Production App
      • How to View Production App Transactions
    • Understanding the App Config Fields
      • App Name
      • App Description
      • Site URL
      • Support Emails
      • Allowed Scopes
      • Redirect URL
      • Token-based Authentication
  • Data Catalog (Myinfo)
    • Understanding the Data
      • Local Registered Birth Records and Sponsored Child Records
      • CPF Contribution History (up to 15 months)
      • Notice of Assessment (Basic)
      • Notice of Assessment (Detailed)
    • Catalog
      • Personal
      • Finance
      • Education and Employment
      • Family
      • Vehicle and Driving Licence
      • Property
      • Government Scheme
  • TESTING
    • Testing with Singpass App
    • Myinfo Test Personas
  • MORE INFORMATION
    • Contact
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  1. GETTING STARTED

User Journey

PreviousOnboarding ChecklistNextCreate Singpass Application

Last updated 1 month ago

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As part of your app creation in the Production environment, you are required to submit a User Journey that illustrates how your digital service will use the Myinfo and/or Singpass APIs.

Please download and complete the User Journey template that is relevant to your use case:

Use Case Options:

  1. Myinfo API - Use this API to retrieve user information for form filling or registration purposes.

  1. Login API - Use this API as a secure alternative login method to your existing authentication or verification flow.

Once you’ve completed the User Journey, please submit it via the . Your submission will then be routed for approval.

  1. Login with Mandatory Face Verification API - This is reserved for high-risk use cases only (e.g. Digital Token setup for banking apps). It allows you to enhance the login process with Face Verification after Singpass login.

Submit your request here - . Your request will be subjected to approval.

portal
https://partnersupport.singpass.gov.sg/hc/en-sg/requests/new
2MB
Myinfo user journey template [Updated 2025].pptx
5MB
Singpass login user journey template [Updated 2025].pptx