Login
Q1. Which organisations are eligible for Login? Login is an authentication service product meant for residents to access government services. Private sector entities which are assessed to support public functions will be assessed on a case-by-case basis.
Q2: What are some examples of eligible entities?
Some examples, for illustrative purposes only, include:
MOH Holdings Pte Ltd, which is the holding company of Singapore's public healthcare clusters
Singapore Academy of Law, which is established as a body corporate under the Singapore Academy of Law Act 1988
Please contact use here if you think your use case may be eligible.
Q3: We are a solutions company looking to build a product/platform integrated with Login for our eligible client. How do we go about doing so? Please submit a link-up request through your client in the Singpass API portal.
Q4. What are the identifiers returned to us after the authentication process? NRIC/FIN numbers or User’s Universally Unique Identifier (UUID).
Please assess which identifier is appropriate for your use case taking into account applicable laws, regulations, guidelines, and industry circulars or notices. This includes the Advisory Guidelines on the Personal Data Protection Act for NRIC and Other National Identifiers (see here).
Q5. What is a UUID? A Universally Unique Identifier (UUID) is a 128 bits-long identifier to uniquely identify a Singpass user.
Q6. Can I allow my users to log in with their Singpass usernames and passwords if they do not have the Singpass app? No, the usage of Login via the Singpass username and password method will not be available for private sector organisations.
Q7: Can foreigners use Login to transact with digital services?
Foreigners must be at least 15 years old and are either Permanent Residents (PRs) or Foreign Identification Number (FIN) holders with a valid Singpass account to use Login.
Q8: What are the charges/fees for using Login API? Singpass Login API adopts a pay-per-transaction tiered pricing structure. You may log into the Singpass API Portal to view details of the price plan.
Q9: I am a financial institution. Is utilisation of Singpass API services subject to MAS’ expectations under the Guidelines on Outsourcing? The Monetary Authority of Singapore (MAS) has issued a circular guidance to all financial institutions in June 2020 (see here). For outsourcing arrangements involving services which are wholly provided by the Government Technology Agency (GovTech) or agents appointed by GovTech, they will not be subject to the MAS Guidelines on Outsourcing. Please refer to the list of services at this link: https://api.singpass.gov.sg/singpass-api-products.
Q10: Who do I contact if I require more details? If you have any other query, please submit a request at partnersupport.singpass.gov.sg .
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