Request for Staging Account and Staging Mobile App

This section describes the process to request for Singpass Staging Accounts and Singpass Staging Mobile App for testing on the integration.

Step 1: Login to the Test Account Request Portal

Step 2: Fill up the details and submit a request

• Select Account Type "Singpass Staging Test Account".

• Fill in your Name, Email, and Company Name

• Indicate your Client ID. This value is obtained from the Client ID field after saving your application details in the Singpass Developer Portal.

• Select Test Account Request Type "Create New Test Account"

• Indicate the Mobile Number and type of Staging Mobile App OS required

• Click "Submit Now"

The test account request processing could take up to 5 working days.

After which, you can expect to receive two separate emails from us:

1. An invitation from Apple TestFlight and/or Microsoft App Center will allow you to download the test app.

2. An email providing you with the credentials for your test account. If your request is solely for the latest version of the Singpass staging app, you will receive only the invitation from Apple TestFlight and/or Microsoft App Center to download the test app.

Step 3: Setup Singpass Staging Mobile App on your device

• For Staging Singpass App (iOS), you should receive an email from [e-mail]

• For Staging Singpass App (Android), you should receive an email from [e-mail] [e-mail]

Follow the instructions in the email to set up the App for the different OS accordingly.

Be aware that the Singpass staging app and the production version of the Singpass app cannot be installed simultaneously on the same device.

• For Singpass Staging Login Credentials, you should receive an email from [e-mail]