Pre-requisites for onboarding

Please ensure your organisation and use case meet the requirements below before submitting your onboarding request.

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1. Organisation Requirements

• Your organisation must be a Singapore-registered entity (government or private sector).

• If you operate in a regulated industry, you must provide your relevant licences or permits

👉 What you need to do:

• Prepare your ACRA registration details (or equivalent).

• Prepare your regulatory licence/permit, if applicable.

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2. Use Case Requirements

• Only request data that is directly needed for your service.

• All data scopes must be justified based on your use case.

• Users must be able to see the exact Myinfo data retrieved and who it is shared with.

• Users must have full control at every step of the consent process.

👉 What you need to do:

• Prepare your user journey and list the exact data needed.

• Prepare a short justification for each scope you intend to request.

• Ensure your UI displays all retrieved data clearly back to the user.

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3. User Choice Requirements

• Singpass cannot be the only form-filling or authentication option.

• You must provide a manual or alternative method for users who prefer not to use Singpass APIs

👉 What you need to do:

• Include at least one Singpass option (e.g., manual entry, document upload, alternative login).