User Device & Software Requirement

If you are enabling users to access your digital service on non-personal devices (e.g. kiosks or shared terminals), you should ensure that the device meets the following requirements to support Singpass authentication.

Internet Connectivity

A stable Internet connection is required.

Supported Browsers

You may find the supported browsers at this AskGov page.

Secure In-App Browsers

Webview embedded browsers are not supported. Please refer to the following help center for additional information.

• How to identify Webview browser?

• What should I do?

  • For iOS

  • For Android

Camera Requirement

The device that your user is using to access your digital service must have a working front camera, as Singpass Face Verification (SFV) may be triggered for higher-risk transactions carrying a greater chance of fraud or account takeover. Find out more here.