# User Device & Software Requirement

If you are enabling users to access your digital service on non-personal devices (e.g. kiosks or shared terminals), you should ensure that the device meets the following requirements to support Singpass authentication.

### Internet Connectivity

A stable Internet connection is required.

### Supported Browsers

You may find the supported browsers at this [AskGov](https://ask.gov.sg/singpass/questions/clul3am5x003wo12th5witu9z) page.

#### Secure In-App Browsers

Webview embedded browsers are not supported. Please refer to the following help center for additional information.

* [How to identify Webview browser?](https://partnersupport.singpass.gov.sg/hc/en-sg/articles/39909135503129--8-Nov-2024-Discontinuation-of-WebView-Support-for-Singpass-in-Mobile-Apps)
* What should I do?
  * [For iOS](https://github.com/singpass/iOS-Singpass-in-app-browser-login-demo?tab=readme-ov-file#migrating-away-from-webview-for-ios-mobile-app-singpass-logins)
  * [For Android](https://github.com/singpass/Android-Singpass-in-app-browser-login-demo?tab=readme-ov-file#migrating-away-from-webview-for-android-mobile-app-singpass-logins)

### Camera Requirement

The device that your user is using to access your digital service must have a working front camera, as Singpass Face Verification (SFV) may be triggered for higher-risk transactions carrying a greater chance of fraud or account takeover. Find out more [here](https://ask.gov.sg/singpass/questions/cmbjbxmnv01rs4ds4cbi6izvj).


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.developer.singpass.gov.sg/docs/getting-started/user-device-and-software-requirement.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.