Deactivate Production App

Prerequisites:

• Ensure you are logged in to the Singpass Developer Portal
• Switch your Dashboard view to Production.
• You have an existing Production App with status Activated.
• Your entity has agreed to the Singpass Services Agreement.

Deactivating an app immediately stops all live transactions. Users will not be able to log in or retrieve data via this app until it is reactivated.

1

Click on the App Name

Click the App Name link on your Dashboard — Production view.

2

Click Deactivate App

You will be redirected to the app detail view. Click Deactivate App.

3

App is now Deactivated

The app status updates to Deactivated and the Activate App option becomes available.

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Reactivating a deactivated app

If you deactivated the app yourself, you can reactivate it at any time. See Activate Production App for steps.

If your app was deactivated by a Singpass admin (status: Suspended), you will not be able to reactivate it yourself. Contact Singpass support to have it reinstated.