> For the complete documentation index, see [llms.txt](https://docs.developer.singpass.gov.sg/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.developer.singpass.gov.sg/docs/singpass-developer-docs/corppass-and-myinfo-business/corppass-developer-portal-cdp/user-guide/faq/login-issues.md).

# Login Issues

### I cannot log in to the Corppass Developer Portal (CDP). What should I do?

Follow these steps to troubleshoot your login issue:

1. Ensure your Singpass account is active and you are logging in as a "Business User."
2. Confirm that your Corppass account is authorised to access the CDP digital service.
   * If you're unsure, refer to the [FAQ on Corppass authorisation.](https://ask.gov.sg/corppass/questions/cm1q0y3r8008pwdnws9oepc2f?from=topics)
   * If you do not have the necessary permission to access CDP, please contact your entity's Corppass Admin for assistance in updating your access.

***

### I am logged in to the Corppass Developer Portal (CDP), but I cannot see any digital service(s). What should I do?

#### Follow these steps to troubleshoot:

1. Ensure you are accessing the correct environment (Staging or Production).
2. Confirm that your entity's Corppass Admin has assigned the required roles to your account to view or manage digital services.
   * If you're unsure, refer to the [FAQ on Corppass authorisation.](https://ask.gov.sg/corppass/questions/cm1q0y3r8008pwdnws9oepc2f?from=topics)
   * If you do not have the necessary permission to access CDP, please contact your entity's Corppass Admin for assistance in updating your access.


---

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