FAQ
Q1. I am currently using Myinfo v3. When is the deadline to upgrade to Myinfo v4?
Q2. I encountered an error while developing my digital service integrating with Myinfo APIs, who can I contact?
Q3. My Enterprise Architecture design requires whitelisting of Myinfo APIs IP address. What is the IP address that I should whitelist?
Q4. How frequent does Myinfo APIs get updated? How do I get notified when there is a new version of Myinfo APIs? Can I continue to use the older API version even if a newer version is released?
Q5. Does Myinfo APIs support native mobile application?
Q6. Is there any requirement for the JWKS? Can we use the same url endpoint for our staging and production environments?Please ensure that JWKS URL :
Q7. How can I rotate my Signing Keys?
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Action
Q8: How can I rotate my Encryption Keys?
Time
Action
Q9. I am trying to decrypt the JWE response string returned from Myinfo Person API. However, I am getting the following error message:
Q10. My architecture design requires trusting of Myinfo web SSL certificate. Where can I retrieve the certificate?
Q11. What are the requirements for callback URLs in the app configurations submission?
Q12. There is no 'state' parameter in /authorize. How can I identify the specific request?
Q13. How may I test that my app is able to support cases where additional security verification with Singpass Face Verification is required?
Q14. What are the supports available for me to conduct performance testing?
Q15. Who do I contact if I require more details?
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